We at Turnbull Whitaker would like to thank all our clients for their patience during this incredibly difficult time.
Please note that we have closed our doors to the walk in traffic, but are still able to process almost all Autopac and home insurance transactions by phone or email. When calling the office for Autopac transaction, please have your driver license number or customer number available.
Effective April 4th, our offices will be closed on Saturdays. In addition, our hours of operation during the week will be 9am - 5pm. If you have a special circumstance requiring assistance outside of those normal hours, please let us know and we will do whatever we can to arrange a mutually convenient time to help.
Again, thank you for your continued support of Turnbull Whitaker Insurance.
Turnbull-Whitaker remains open to assist you with your insurance needs. However, due to COVID-19 we are limiting our public exposure in keeping with local health authority recommendations for the benefit of both our clients, employees and their families. This means we are addressing client needs by appointment only or over the phone or by email.
Please contact your local branch office to determine the best available solution to meet your needs.
Corydon Location (River Heights) – 204-488-4547
St. Mary’s Locations (St. Vital) – 204-255-8194.
We ask that those individuals with an appointment closely adhere to the following guidelines when attending our office.
If you have traveled in the last two weeks or been in contact with someone being tested for Covid-19 please refrain from coming.
Practice social distancing while in the office at all times.
Thank you for your understanding, patience and cooperation.
Reginald Turnbull, CAIB
If you have travelled internationally, or been in contact with someone who has, within the past 14 days, please DO NOT come into the office.
Call us at 204-488-457 to discuss options on how to transact your business. We can take Autopac and home payments over the phone. We can take authorizations in certain circumstances to do other Autopac transactions.
Thank you for your understanding in these trying times.
The COVID-19 situation is evolving daily and our goal is to slow or reduce the transmission of the COVID-19 virus in our community. We are taking steps to remain as flexible as possible to meet the needs of our clients, employees and their families. At the same we are closely monitoring the recommendations of the health authorities.
NOTE: Autopac Services Remain Open
The immediate steps we have reinforced or adopted include the following:
- Everyone should practice good handwashing hygiene and wash your hands for at least 20 seconds and dry them thoroughly – if you are unable to wash your hands, use an alcohol-based hand cleanser
- Cover your mouth and nose with a tissue when coughing or sneezing, or cough or sneeze into your sleeve – throw used tissues in the garbage and immediately wash your hands, or use an alcohol-based hand cleanser
- Avoid touching your eyes, nose, and mouth
- Avoid close contact (within 2 meters) with anyone showing symptoms of a respiratory illness, such as coughing or sneezing
- Employees are encouraged to stay home if they are unwell
- Cancelling all in-person appointments pertaining to business other than Autopac and rescheduling over the telephone
- Practice social distancing both inside and outside our premise
Customers that have travelled internationally within the past 14 days are being asked not to attend our locations until the required isolation period has been completed (address their needs over the phone wherever possible)
We have taken additional steps to ensure our employees will be in a position to continue to service our client’s needs from home should the health authorities or government issue a home isolation or quarantine order. If this happens, further information in this regard will be posted on our website.
If you have any questions or feedback please contact any one of the following members of our organization at the numbers and email address below.
Both offices will be closed on Monday February 17th.
As usual, we are open on the Saturday from 10 - 3.
Happy New Year!
We are pleased to announce that both offices will have new hours starting January 2, 2020.
Our new weekday hours are Monday to Friday 8:30 am until 6:00 pm. We will still continue to be open
on Saturdays' from 10 am until 3 pm.
From all of us at Turnbull Whitaker, we would like to wish all of you Season's Greetings, Happy Hanukkah, Merry Christmas!
Our hours during the holiday season are:
Dec 23 8 am - 6:30 pm
Dec 24 8 am - 1 pm
Dec 25 CLOSED
Dec 26 CLOSED
Dec 27 8 am - 6:30 pm
Dec 28 10 am - 3 pm
Dec 30 8 am - 6:30 pm
Dec 31 8 am - 1 pm
Jan 1 CLOSED
We are back to our regular hours effective January 2, 2020!
Both offices will be closed on Monday November 11th.
We are open on Saturday November 9th our regular hours of 10 - 3.
Both offices will be closed on Monday October 14th.
We are open on Saturday October 12 at our usual time 10am - 3pm.
Hope you all are able to spend time with family and friends!